Excellus parent company announces a pair of people moves

The company recently named Lori Florack senior VP of human capital management at subsidiary Excellus BlueCross BlueShield, the largest health insurer in Central New York. In this role, she is responsible for providing strategic leadership to advance the organization’s overall health and workforce through culture, talent management, total rewards, and inclusion practices.

Previously, Florack served as president of Syracuse–based Lifetime Benefit Solutions (LBS) another subsidiary of the Rochester-based LHC, where she oversaw the strategic plan and executive leadership of the organization.

“Since joining our team in 2010, Lori has established strong relationships and focused on engaging our workforce,” Jim Reed, president and CEO of LCH and Excellus, noted in a release. “During her time as president of LBS, she led a major business transformation that has been credited in part to her teams’ laser focus on culture and its people.”

Florack graduated from SUNY Fredonia and Baruch College, where she earned her master’s degree. She began her career at Andiamo Partners in New York City. Florack joined Excellus in 2010, serving as leader of the organizational development department, sales training, and director of talent management.

Filling Florack’s post as president at Lifetime Benefit Solutions is Trish Mooney who is now responsible for overseeing the strategic plan and executive leadership at the ancillary benefits and specialty program company. She will also ensure its 140 employees are focused on providing “innovative, customizable, and valuable solutions” to members, employers, and brokers.

Mooney previously served as the VP of operations, process improvement, where she led teams focused on project management, operational excellence, and process optimization for the company.

“With 16 years of experience at our organization, Trish has been a key member of our team as LBS underwent a major transformation and saw substantial improvements,” Reed said. “Through her collaborative relationships and innovative ideas, she has created, designed, and implemented a business unit devoted to promoting efficiency and quality across the organization. We are proud to announce this well-earned appointment.”

Mooney began her career at General American Life Insurance Company in St. Louis, Missouri, before joining Excellus BlueCross BlueShield in 2005. She has served as director of the system and process optimization team and director of the enterprise project management office. Mooney holds a bachelor’s degree in management information services from Central Connecticut State University and an MBA from Webster University. She is a certified project management professional and lean practitioner.

Excellus BlueCross BlueShield, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with 1.5 million upstate New York members and more than 3,500 employees.

Lifetime Benefit Solutions develops and delivers employee-benefit plans, as well as workforce-management solutions, to ensure regulatory compliance and increase efficiencies. The company also has offices in Rochester and Buffalo, in addition to its Syracuse headquarters.