SENECA FALLS, N.Y. — Generations Bank has hired Lorraine Gibbs as assistant VP and contact center manager.
She’ll be responsible for managing Generations’ newly renovated customer-contact center at its corporate headquarters in Seneca Falls, the bank said in a Wednesday news release.
Gibbs, an Auburn native and resident, has nearly 20 years of management experience along with 18 years of customer-service experience.
Over her career, she has managed various internal audit programs and training curriculums. In her new position at Generations, she will oversee and manage a team of “universal bankers” in the customer-contact center.
In the community, Gibbs is also a volunteer for the Unity House of Cayuga County and the American Cancer Society.
Contact Reinhardt at ereinhardt@cnybj.com
Photo provided by Generations Bank
