The Better Business Bureau (BBB) serving upstate New York has a new president.
David Polino retired after 30 years of service, and Warren Clark replaced him today (June 4) as the regional agency’s new president.
Polino, who will retain a consulting position with the BBB, began his career at the agency in 1982.
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Clark started his affiliation with the BBB first as a small-business member through Brownies Army & Navy store in Buffalo and as owner of Uniform Namemakers Company. He became a member of the BBB board in 1979, and also served on the Council for Better Business Bureaus, where he served in 2010 as treasurer.
“Warren [Clark] has been an important part of this organization for a number of years, first as a board member holding every leadership position with ease, and two years ago he became part of the staff,” Phil Toohey, BBB board chairman, said in a news release. “He’s more than prepared to lead as our next president.”
“There’s never been a more important endeavor for me than the work of the BBB,” Clark said. “This organization is invaluable on a number of levels. In a world where mistrust can be seen and heard in daily news reporting, I stand proud to become this organization’s next president where the toughest standards must be maintained in order to be affiliated with our trusted name.”
The BBB (www.bbb.org) serving upstate New York maintains 45,000 business reviews and nearly 6,000 are currently BBB-accredited businesses. Polino led the agency’s region through several expansions, growing the western New York and Albany regions to include Syracuse and then Rochester to complete the now 48-county region.
Clark, who served on the board during this time, is a graduate of Binghamton University and resides in Amherst.
Contact DeLore at tgregory@cnybj.com


