AAA offering services remotely in Ithaca after closure of local office

ITHACA — AAA Western and Central New York says it is offering services in the Ithaca area remotely following the Nov. 30 closure of the Ithaca Travel & Insurance Center at 722 South Meadow St. 

The closure didn’t affect the two employees has AAA has in Ithaca, including one who focuses on travel and one who concentrates on insurance. Both work from home and can service members’ needs remotely, Elizabeth Carey, director of public relations and corporate communications, tells CNYBJ in an email.

“We have learned, through the pandemic, that we don’t need an office of this size, and since the lease was up, it didn’t make sense to renew it at this time. AAA will continue to look for alternate space to fit current needs in the area,” Carey said.

Although the brick-and-mortar Ithaca facility has closed, local AAA associates are still available to help Ithaca–area members from a different office, by phone, email, or virtually, the organization said. 

AAA also notes that it operates two offices in the Syracuse region — in DeWitt and Camillus. The DeWitt AAA is located at 3460 Erie Boulevard East and the Camillus AAA is at 5103 West Genesee St. in Camillus.