AAA’s new Watertown Travel & Insurance Center is a more efficient size

WATERTOWN, N.Y. — AAA’s new Travel & Insurance Center in Watertown is a “much more efficient size and member-friendly office,” Elizabeth Carey, director of public relations and corporate communications for AAA Western and Central New York, says.

The new 1,800-square-foot space is located at 19472 U.S. Route 11 in Watertown, not far from its previous location on Outer Washington Street.

The new office includes an open floor plan with less paper storage and more electronic features and wireless connectivity for AAA associates to assist visitors. AAA offers travel, insurance, membership, and other services from the new office. 

“Having a modern, up-to-date location is key to meeting the needs of our members,” Tony Spada, president and CEO of AAA Western and Central New York, said. “We look forward to utilizing this office concept in Watertown to meet the needs of our growing membership base.”

Area officials, community partners, and members of the board of directors joined the organization for a ribbon cutting for the new location on June 7. The Greater Watertown-North Country Chamber of Commerce assisted AAA with the ribbon cutting. 

“It was a short move across the parking lot, but visitors will notice big changes at the new facility that is more modern and user friendly,” Barbara Park, manager of the AAA Watertown Travel & Insurance Center, said. “We are already seeing that with increased foot traffic at the new location, and we invite everyone to stop out at the grand re-opening.”

Besides Park, the new Watertown location has four additional employees, Carey tells CNYBJ.

Area partners, including towing contractors, law enforcement, offered their support at the June 7 formal-opening event. The New York State Police used the opportunity to remind the public about traffic safety. 

“Many area residents will visit this office in coming weeks to get maps and more when they head out on summer road trips,” Jack Keller, public information officer with the New York State Police, Troop D, said “Please remember to drive safely, obey traffic laws, and slow down, move over for roadside workers.”