AAA to close Ithaca office, will offer services remotely

ITHACA, N.Y. — AAA Western and Central New York plans to close its Ithaca Travel & Insurance Center at 722 South Meadow St. in Ithaca, but it will still offer services remotely and online.

The last day of operation at the office is Nov. 30, AAA said in a Thursday news release.

The closure won’t affect the two employees has AAA has in Ithaca, including one who focuses on travel and one who concentrates on insurance. Both work from home and can service members’ needs remotely, Elizabeth Carey, director of public relations and corporate communications, tells CNYBJ in an email.

“We have learned, through the pandemic, that we don’t need an office of this size, and since the lease was up, it didn’t make sense to renew it at this time. AAA will continue to look for alternate space to fit current needs in the area,” Carey said.

Although the brick-and-mortar Ithaca facility is closing, local AAA associates are still available to help Ithaca–area members from a different office, by phone, email, or virtually, the organization said.

AAA also notes that it operates two offices in the Syracuse region — in DeWitt and Camillus. The DeWitt AAA is located at 3460 Erie Boulevard East and the Camillus AAA is located at 5103 West Genesee St. in Camillus.