HERKIMER, N.Y. — AmeriCU Credit Union on Monday (June 10) unveiled its recently remodeled Herkimer Financial Center, which features new technology to better serve its members. Changes include the installation of interactive teller machines (ITMs) that offer members enhanced services through a teller-assist functionality that provides personal assistance by a live representative, the credit union […]
HERKIMER, N.Y. — AmeriCU Credit Union on Monday (June 10) unveiled its recently remodeled Herkimer Financial Center, which features new technology to better serve its members.
Changes include the installation of interactive teller machines (ITMs) that offer members enhanced services through a teller-assist functionality that provides personal assistance by a live representative, the credit union said. The new waiting area allows for a new flow for credit-union representatives on the floor, making them more approachable and available.
“We value the importance of investing in the future of our community,” AmeriCU President/CEO Ron Belle said in a statement. “As we look ahead, the renovation of this financial center signifies our commitment to fostering growth, development, and a place where individuals and businesses can achieve their financial goals. The connections we develop between our members, our team, and the community we serve allows us to grow as an organization and expand the financial services we offer to meet our member’s needs.”
The Herkimer location is the fourth branch AmeriCU has renovated over the past 19 months as it works to enhance its physical delivery network with technology and design that reflects the modernization of the financial industry while still fostering personalized relationships, credit union officials noted.
AmeriCU, which serves 24 counties, operates 20 branch offices. The credit union has $2.7 billion in assets and more than 164,000 members.
