ROME, N.Y. — AmeriCU Credit Union announced it has hired Mark DeCilles as manager of its new Virtual Financial Center. Recently launched, the Virtual Financial Center gives members access to credit-union services online from anywhere with a team able to handle transactions, inquiries, and applications virtually. It offers live chat, audio calls, and video chat. […]
ROME, N.Y. — AmeriCU Credit Union announced it has hired Mark DeCilles as manager of its new Virtual Financial Center.
Recently launched, the Virtual Financial Center gives members access to credit-union services online from anywhere with a team able to handle transactions, inquiries, and applications virtually. It offers live chat, audio calls, and video chat.
In his new role, DeCilles will oversee and manage the day-to-day operations at the Virtual Financial Center, building a strong team and focusing on the local community.
DeCilles began his career in hospital administration prior to joining AmeriCU, and most recently served as administrator for the Center for Sight Watertown Eye Center, according to his LinkedIn profile. He received a bachelor’s degree in political science from SUNY Brockport and holds a certificate in health-care leadership from Cornell University.
“I am excited to take on this new role,” DeCilles said in an AmeriCU news release. “It is my goal to enhance the member experience and provide our members the right financial services to live life, dream big, and achieve financial success. I am a strong advocate for our community and continue to do so through my personal and professional values. This position gives me the ability to stay connected to our members from anywhere they may be.”
DeCilles has served on several North Country boards including the Town of Brownville Fire District, Watertown Chamber of Commerce, and the NNY Fort Drum’s Association of the United States Army, where he served for 17 years including one term as president.
With assets of $2.7 billion, AmeriCU Credit Union operates 20 branches in Auburn, Camillus, Cazenovia, Cicero, Cortland, Fayetteville, Fort Drum, Herkimer, Liverpool, Lowville, North Utica, Oneida, Rome, Syracuse, Utica, Watertown, and Yorkville. The not-for-profit financial institution has more than 158,000 members across a nine-county region.