HERKIMER — A strong focus on managed services is expected to drive growth in the years ahead at Annese & Associates, Inc. Annese installs and maintains video, voice, and data networks for schools, government agencies, and commercial businesses in New York and New England. The company launched its first managed service, which involves remote monitoring […]
HERKIMER — A strong focus on managed services is expected to drive growth in the years ahead at Annese & Associates, Inc.
Annese installs and maintains video, voice, and data networks for schools, government agencies, and commercial businesses in New York and New England. The company launched its first managed service, which involves remote monitoring of clients’ networks in 2007.
Since then, the company added two more, involving energy management and collaboration and video. A fourth managed service is launching this month involving wireless technology and mobility.
All together, Annese’s managed services generated revenue of $740,000 in 2011. The company expects to double that total in the next year or two, says Christina Nordquist, a company spokeswoman.
Herkimer–based Annese generated total revenue of $62 million in 2011, up from $53 million in 2010.
Many technology resellers like Annese have been adding managed services in recent years, Nordquist says. They’re ideal for small and medium-sized businesses that want to take advantage of advanced technologies, but don’t have the financial or staff resources to manage them on their own.
Most of Annese’s clients in the past have been larger companies, says Jamie Aiello, director of operations and business development. Managed services will allow the company to tap into the small-business market in a way it couldn’t previously.
Growing managed services will be a top initiative for Annese over the next three to five years, Aiello adds. The firm expects to add employees as a result, although Aiello declined to discuss specifics.
Some of the hiring could come at Annese’s office at 100 Elwood Davis Rd. in Salina, where the help desk for its managed services is located. The help desk has five full-time staff members currently.
Companywide, Annese employs more than 100 people and has offices in Clifton Park, Binghamton, Orchard Park, Brewster, Warwick, Pittsford, and Rhode Island, in addition to its headquarters on Route 5 West in Herkimer.
The company employed about 80 people in 2009.
The firm’s reselling business is not going away, Nordquist notes. The expectation is to grow both sides of the business together, she says.
Two of the firm’s recent hires have been sales reps dedicated exclusively to managed services.
Customers are looking for managed services because they require a lower initial investment, but bring cutting-edge capabilities to the table, Nordquist says. Annese’s collaboration and video service, for example, allows for video conferencing, Web conferencing, management of video archives, and webcasting of live events.
Its energy-management service allows Annese to control power to devices like projectors, phones, plasma screens, and computers. The company works with clients to learn their daily routines and the times they need devices on or when they can be shut down to save money.
Outsourcing routine information-technology tasks also allows companies more time to focus on other tasks like strategic planning, Nordquist says.
Annese’s markets include K-12 schools, colleges and universities, businesses, state and local government entities, and health care organizations.
Annese was founded in 1970. The firm’s founder, Frank Annese, retired at the end of 2008. Ray Apy, who had been with Annese since 1998, took over as president and CEO.
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HERKIMER — A strong focus on managed services is expected to drive growth in the years ahead at Annese & Associates, Inc.
Annese installs and maintains video, voice, and data networks for schools, government agencies, and commercial businesses in New York and New England. The company launched its first managed service, which involves remote monitoring of clients’ networks in 2007.
Since then, the company added two more, involving energy management and collaboration and video. A fourth managed service is launching this month involving wireless technology and mobility.
All together, Annese’s managed services generated revenue of $740,000 in 2011. The company expects to double that total in the next year or two, says Christina Nordquist, a company spokeswoman.
Herkimer–based Annese generated total revenue of $62 million in 2011, up from $53 million in 2010.
Many technology resellers like Annese have been adding managed services in recent years, Nordquist says. They’re ideal for small and medium-sized businesses that want to take advantage of advanced technologies, but don’t have the financial or staff resources to manage them on their own.
Most of Annese’s clients in the past have been larger companies, says Jamie Aiello, director of operations and business development. Managed services will allow the company to tap into the small-business market in a way it couldn’t previously.
Growing managed services will be a top initiative for Annese over the next three to five years, Aiello adds. The firm expects to add employees as a result, although Aiello declined to discuss specifics.
Some of the hiring could come at Annese’s office at 100 Elwood Davis Rd. in Salina, where the help desk for its managed services is located. The help desk has five full-time staff members currently.
Companywide, Annese employs more than 100 people and has offices in Clifton Park, Binghamton, Orchard Park, Brewster, Warwick, Pittsford, and Rhode Island, in addition to its headquarters on Route 5 West in Herkimer.
The company employed about 80 people in 2009.
The firm’s reselling business is not going away, Nordquist notes. The expectation is to grow both sides of the business together, she says.
Two of the firm’s recent hires have been sales reps dedicated exclusively to managed services.
Customers are looking for managed services because they require a lower initial investment, but bring cutting-edge capabilities to the table, Nordquist says. Annese’s collaboration and video service, for example, allows for video conferencing, Web conferencing, management of video archives, and webcasting of live events.
Its energy-management service allows Annese to control power to devices like projectors, phones, plasma screens, and computers. The company works with clients to learn their daily routines and the times they need devices on or when they can be shut down to save money.
Outsourcing routine information-technology tasks also allows companies more time to focus on other tasks like strategic planning, Nordquist says.
Annese’s markets include K-12 schools, colleges and universities, businesses, state and local government entities, and health care organizations.
Annese was founded in 1970. The firm’s founder, Frank Annese, retired at the end of 2008. Ray Apy, who had been with Annese since 1998, took over as president and CEO.
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HERKIMER — A strong focus on managed services is expected to drive growth in the years ahead at Annese & Associates, Inc. Annese installs and maintains video, voice, and data networks for schools, government agencies, and commercial businesses in New York and New England. The company launched its first managed service, which involves remote monitoring […]
HERKIMER — A strong focus on managed services is expected to drive growth in the years ahead at Annese & Associates, Inc.
Annese installs and maintains video, voice, and data networks for schools, government agencies, and commercial businesses in New York and New England. The company launched its first managed service, which involves remote monitoring of clients’ networks in 2007.
Since then, the company added two more, involving energy management and collaboration and video. A fourth managed service is launching this month involving wireless technology and mobility.
All together, Annese’s managed services generated revenue of $740,000 in 2011. The company expects to double that total in the next year or two, says Christina Nordquist, a company spokeswoman.
Herkimer–based Annese generated total revenue of $62 million in 2011, up from $53 million in 2010.
Many technology resellers like Annese have been adding managed services in recent years, Nordquist says. They’re ideal for small and medium-sized businesses that want to take advantage of advanced technologies, but don’t have the financial or staff resources to manage them on their own.
Most of Annese’s clients in the past have been larger companies, says Jamie Aiello, director of operations and business development. Managed services will allow the company to tap into the small-business market in a way it couldn’t previously.
Growing managed services will be a top initiative for Annese over the next three to five years, Aiello adds. The firm expects to add employees as a result, although Aiello declined to discuss specifics.
Some of the hiring could come at Annese’s office at 100 Elwood Davis Rd. in Salina, where the help desk for its managed services is located. The help desk has five full-time staff members currently.
Companywide, Annese employs more than 100 people and has offices in Clifton Park, Binghamton, Orchard Park, Brewster, Warwick, Pittsford, and Rhode Island, in addition to its headquarters on Route 5 West in Herkimer.
The company employed about 80 people in 2009.
The firm’s reselling business is not going away, Nordquist notes. The expectation is to grow both sides of the business together, she says.
Two of the firm’s recent hires have been sales reps dedicated exclusively to managed services.
Customers are looking for managed services because they require a lower initial investment, but bring cutting-edge capabilities to the table, Nordquist says. Annese’s collaboration and video service, for example, allows for video conferencing, Web conferencing, management of video archives, and webcasting of live events.
Its energy-management service allows Annese to control power to devices like projectors, phones, plasma screens, and computers. The company works with clients to learn their daily routines and the times they need devices on or when they can be shut down to save money.
Outsourcing routine information-technology tasks also allows companies more time to focus on other tasks like strategic planning, Nordquist says.
Annese’s markets include K-12 schools, colleges and universities, businesses, state and local government entities, and health care organizations.
Annese was founded in 1970. The firm’s founder, Frank Annese, retired at the end of 2008. Ray Apy, who had been with Annese since 1998, took over as president and CEO.
