As human beings, we’re experts at deceiving ourselves, all because it’s so easy for us to think we know more than we do. As a

They may not say anything, but don’t be fooled. You’re not home free, no matter how long you’ve been in the business or how good

It makes business more interesting when there are a few contrarians around. For example, a Jeff Bezos, a Steve Jobs, or an Elon Musk, those

When the contractor didn’t deliver the proposal as promised, the homeowner called to find out when to expect it. “Sorry about that,” was the reply,

Things don’t go well for some salespeople. Simply put, they say they want to sell, but their numbers tell a different story. What’s missing? What

Millions of us wake up one morning to the haunting realization that we’re losing the battle to avoid becoming obsolete on the job. It affects

When you’re asked to explain why you should be promoted, get a raise, or have a new job, it can make you feel uncomfortable. Why?

Hard skills and soft skills aren’t enough The job world is changing so rapidly that it’s next to impossible to know what to do even

Changing the sales narrative “Don’t fall into the trap of thinking like a customer. If you do, you’re done.” This warning has been pounded into