Bassett Medical Center appoints Wiley as COO

COOPERSTOWN, N.Y. — Bassett Medical Center has appointed Ronette Wiley as executive VP and COO.

Wiley has served as VP of performance improvement and care coordination as well as chief compliance officer at Bassett Medical Center since 2008, the organization said in a news release.

She also served as interim administrator for hospital operations from 2015 to 2016 while the organization conducted a search for a COO of Bassett Healthcare Network.

“Ms. Wiley’s leadership experience, industry knowledge and proven performance over nearly 15 years at Bassett and more than 30 years of clinical and leadership experience across multiple health care disciplines will serve her and the organization well in this new role. This is a very positive development and assures our ability to continue making forward progress that benefits the patients and population we serve,” Dr. Vance Brown, president and CEO of the Bassett Healthcare Network, said in the release.

Separating duties

The appointment of a separate COO for Bassett Medical Center is “necessary and a natural evolution of the change” in the operating model for Bassett Healthcare Network, Brown said.

The Bassett organization had appointed Andrew Manzer as network executive VP and COO “a little over a year ago.” In that time, he has also been serving as COO for the medical center while Bassett developed a new network-governance structure.

“With network restructuring complete, the breadth and depth of responsibilities of overseeing network operations demand this separation of COO duties so that Mr. Manzer can focus on system operations and continued operational integration across Bassett Healthcare Network,” said Brown.

Wiley’s role

In her new role, Wiley will be responsible for the operating performance of Bassett Medical Center.

As VP of performance improvement and care coordination, her divisional responsibilities included oversight of organizational performance improvement, accreditation, risk management, patient safety, infection prevention, patient flow services, corporate compliance, care-coordination services, managed care, and pastoral care.

 

Contact Reinhardt at ereinhardt@cnybj.com