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How to Avoid Losing Customers to Competitors
Many times you hear a salesperson say, “We service the heck out of our customers. They’ll never leave us.” But then a competitor walks away with an account. No one saw it coming or knew what went wrong. You work hard getting new accounts, take servicing them seriously, and yet they still leave. Why? Think […]
Cooperatives: A Trip To The Market, Together
Marketing is ideally suited for cooperative implementation among small businesses. Cost and time required are the two most obvious reasons that might make it harder for business owners to perform, hire, or contract for these tasks individually. In fact, the U.S. Small Business Administration reports, according to a study by Marketo, that only 56 percent of
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, tech, HR, career, and personal- finance tips. SBA @SBAgovBusiness owners: Check your insurance policies to be sure you have enough coverage before a disaster strikes: http://ow.ly/ko5x30lASjK . #PrepareNow #NatlPrep Webroot @WebrootA new #Webroot report found that across 500 #SMBs in the
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, tech, HR, and career tips. SBA @SBAgovDid you know? Transitioning service members are eligible to participate in @Boots2Business, a free SBA #entrepreneurship training program — http://ow.ly/8YjD30lAQ6C . #BootstoBiz Brimstone @entrancetohellHey #entrepreneurs… you initially got into #business because you were excited about
All work & no play can hurt you
Raise your hand if you can’t stop looking at your email when you are supposed to be on vacation. As we all become addicted to our electronic devices and constant need for instant information, are we making things better or worse? There is no doubt that being a small-business owner you probably put in more
7 Secret Weapons for Entrepreneurial Success
Rarely do entrepreneurs launch businesses without intending to succeed. Starting a business is more than “just business.” It’s personal, too. As business owners, we often look at our company’s ascent to profitability and popularity as a direct reflection of our own worth. There’s a lot at stake, and entrepreneurs need to build an arsenal of
4 Ways to Create a Workplace that Fosters Greatness
Check out the latest news report from Wall Street and the focus is almost always on profits and losses. How much is the market up or down? Which corporation made how much money this quarter? But in recent years, some CEOs have begun to rethink the idea that profits should be the driver behind every
What Employers Need to Know About Recent Changes to New York’s Sexual-Harassment Laws
Don’t underestimate the power of a budget. On April 12, 2018, Gov. Andrew Cuomo signed the FY 2019 state budget, which amended and created numerous state laws designed to strengthen New York’s existing sexual-harassment laws and prevent sexual harassment in the workplace. These new laws impose additional obligations on employers in both the public and
U.S. DOL issues 2 new directives on equal employment opportunity, religious freedom
The U.S. Department of Labor’s (DOL) Office of Federal Contract Compliance Programs (OFCCP) recently announced two new directives focused on ensuring equal employment opportunity and religious freedom. The equal employment opportunity directive (2018-04) calls for focused reviews of contractor compliance with federal anti-discrimination laws, and the religious freedom directive (2018-03) incorporates recent developments protecting the
Some recent tweets that came across the @cnybj Twitter feed, offering various small business, HR, career, and personal tips. SBA @SBAgovDo you have an amazing small business story to tell? Here are four tips to help you submit a winning nomination package for the SBA’s National #SmallBusinessWeek awards — http://ow.ly/Tuv430lxVUS U.S. Chamber @USChamberQ3 #SBIndex: 71%
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