Business Mentors

Inappropriate behavior toward women in the workplace has sparked a national conversation about sexual harassment. The #MeToo movement exploded on social media, celebrities were embroiled in allegations of sexual misconduct, employers were sued, and employees dismissed.  While this tidal wave of public attention has generated some positive change, business leaders and work-culture observers wonder how […]

Lots of money, effort, and time go into acquiring customers, but not nearly enough thought goes into keeping them coming back. Sure, there’s the occasional offer or the “We’ve missed you” discount. All too frequently, we don’t pay attention unless they’re unhappy or turn up missing. Then, we get busy to try to get them

Some recent tweets that came across the @cnybj Twitter feed, offering various small business, marketing, HR, career, and personal tips. NFIB @NFIBDell’s head of #smallbiz, Erik Day, offers 5 key marketing strategies to differentiate your #smallbiz. Find them here: https://www.business.com/articles/dell-day-b2smbsummit/ SBA @SBAgovDon’t Get Fooled by These 7 #Marketing Myths for #SmallBiz — http://ow.ly/pdS730jA1ct Susan Gilbert

Starting and growing a small business is a balance of risk and reward, where entrepreneurs often navigate fresh opportunities for growth as well as surprise setbacks. The greatest rewards come from taking a chance on their dreams, taking a risk on themselves, and then seeing those chances become a successful reality. Highlighting the impact of

Do many employees feel management is deaf when it comes to hearing their concerns and considering their ideas? Apparently, yes.  “Employee voice” in the workforce has become a catchphrase in human-resource departments as companies see the benefits of opening their ears to their employees. The Society for Industrial and Organizational Psychology last year listed “capturing

The shared office space concept has risen steadily in popularity over the past decade, and by 2020 more than 26,000 co-working spaces will be in use globally, according to Small Business Labs, which tracks trends in small businesses.  Those co-use office locations will be the work base for 3.8 million people — more than double

Some recent tweets that came across the @cnybj Twitter feed, offering various small business, HR, career, personal, and social-media/tech tips. Meghan Monaghan @MeghanMonaghan1Small businesses with blogs generate 126% more leads. #contentmarketing #smallbiz NFIB @NFIBAccording to our latest Optimism Index, #taxes received the fewest votes as #smallbiz’s number-one problem since 1982: http://nfib.com/sboi SBA_UpstateNY @SbaUpstatenyWhen Binghamton #entrepreneur

It always comes as a shock to find out what others see us quite differently than we see ourselves. Often, it can be distressing, particularly at work. “I don’t get it. I’m not that way.” Maybe not. But it happens. And when it does, a bad reputation can stick tighter than Super Glue, thanks to

Nearly 75 percent of high-net-worth individuals consider charity to be an important consideration in their financial and estate planning, according to a survey conducted in 2013 by U.S. Trust. This sounds like good news for charities, but the data also highlights a breakdown in action by professional advisors that can derail those good intentions. Only

Family-owned businesses can excel at generating economic value by creating broad-based value for all stakeholders (not just shareholders). This includes employees, customers, and society in general. According to a PWC report: “Many of today’s most successful family businesses are extending the power of their values to benefiting others — not only their businesses and people,