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Insurance & Financial Services

Five Star Bank parent company to pay Q4 dividend in early January

WARSAW, N.Y. — Financial Institutions, Inc. (NASDAQ: FISI), parent of Five Star Bank, recently announced that its board of directors has approved a quarterly cash dividend of 27 cents per share of its common stock for the fourth quarter. Financial Institutions said it will pay its quarterly dividend on Jan. 3, to shareholders of record […]

Pinnacle Employee Services expands with in-house recruiting division

DeWITT, N.Y. — Pinnacle Employee Services says it has expanded its services with the addition of an in-house recruiting division called Pinnacle Talent Solutions.  Pinnacle Employee Services, a professional employer organization, is located at 5845 Widewaters Parkway in DeWitt.  The firm hired Charlotte Dieroff as director of recruiting to offer its clients and potential clients

Smith Brothers Insurance names Kelly private-client practice leader

Smith Brothers Insurance, LLC — an independent insurance and risk-management broker with Southern Tier offices in Vestal, Owego, and Waverly — recently hired Mike Kelly as private-client practice leader.  Kelly is responsible for private-client growth initiatives, client service, and enhancing the company’s people-focused culture, according to a Smith Brothers news release.  Kelly brings 15 years

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Smith Brothers Insurance acquires Massachusetts agency

Smith Brothers Insurance, LLC — which was Southern Tier offices in Vestal, Owego, and Waverly — has acquired Oxford Insurance Agency, an independent insurance agency in Oxford, Massachusetts.  The deal became effective Nov. 1, per a company news release, which disclose any financial terms. Smith Brothers is headquartered in Glastonbury, Connecticut. The acquisition expands Smith

Security Mutual adds insurance-industry veteran to board

BINGHAMTON, N.Y. — Security Mutual Life Insurance Company of New York announced that it has appointed insurance-industry veteran Robin Lenna to its board of directors. Lenna is senior VP at Vitech Systems Group, a New York City–based global provider of cloud-native benefit and investment-administration software. “We are happy to welcome Robin to the Board of

NBT Bank promotes two in human resources division

Butcher joined NBT Bank in 2011 as director of organizational development. He has more than 20 years of experience, including serving as manager of organizational effectiveness for MWV. Butcher earned a bachelor’s degree from SUNY Oswego. He holds a certification in organization development from the National Training Lab Institute for Applied Behavioral Science and a

VIEWPOINT: The Structural Requirements for an Effective Compliance Program

As a condition of Medicaid payment, New York State requires certain Medicaid providers, including managed care and managed long-term care companies, to develop and implement effective compliance programs to deter fraud and waste and correct non-compliance with Medicaid requirements.  New York State made amendments in 2020 to the Social Services Law section 363-d (“SSL 363-d”). This established

Preferred Mutual’s HR leader receives title change

NEW BERLIN, N.Y. — The executive in charge of Preferred Mutual Insurance Company’s human-resources initiatives recently received a title change to reflect the firm’s diversity, equity, and inclusion objectives. Jenifer Rinehart is now executive VP, chief human resources officer, and diversity, equity, and inclusion officer. “I am excited to be able to continue the development

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