Citizens Bank, which operates more than 20 branch offices in the 16-county Central New York market, on Wednesday, announced it has introduced Touch ID authentication to its mobile-banking app for iPhone models 5S, 6, and 6 Plus.
Touch ID, which uses a customer’s fingerprint to authenticate, enables customers to quickly log in and access the features in the Citizens mobile-banking app for iPhone with the press of a finger, the Providence, Rhode Island–based banking company said in a news release.
“Our customers continue to tell us that they want to be able to bank when, where and how they want, and the addition of Touch ID represents our continued commitment to delivering the services that our customers tell us will help them to bank better,” Brad Conner, vice chairman of consumer banking at Citizens, said.
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In addition to Touch ID, the Citizens banking app has a fast-balance feature that allows users to check balances on their mobile devices without having to log in to the mobile banking service. The online-banking app also has a mobile-deposit feature that offers customers the ability to deposit checks using the mobile device’s video camera, eliminating the need to tap a button.
Citizens Bank has 1,200 branches in 11 states in the New England, Mid‐Atlantic, and Midwest regions.
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