Collections firm is building a new headquarters in Clay, rebranding

CLAY — Work is under way on a new 5,000-square-foot building for Simon’s Agency, Inc. at 4938 W. Taft Road in Clay, across from a Wegmans store. Simon’s Agency is a collections business currently headquartered in a 2,500-square-foot space at 3713 Brewerton Road in Clay.  The firm broke ground Aug. 27 on the new building […]

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CLAY — Work is under way on a new 5,000-square-foot building for Simon’s Agency, Inc. at 4938 W. Taft Road in Clay, across from a Wegmans store.

Simon’s Agency is a collections business currently headquartered in a 2,500-square-foot space at 3713 Brewerton Road in Clay. 

The firm broke ground Aug. 27 on the new building that doubles its operating space, according to a news release Simon’s Agency issued recently.

Rich & Gardner Construction Co. of Syracuse is the contractor on the project. Other local contractors will handle additional work, including office layout, furnishings, technology, and security, the release stated.

Simon’s Agency is hoping to move into the new building on Dec. 15.

The firm currently employs 18 people and is the process of hiring three additional employees.

Once the business moves to its new facility, it has plans for additional hiring, as the new facility will allow for “a mixture of at least 50 full and part-time employees.”

Simon’s Agency said it would phase in the new employees over a 30 to 36-month period.

The new office will also provide for an increased capacity to handle more accounts as the firm’s territory expands into downstate New York, Long Island, Pennsylvania, New Jersey, and Connecticut.

Besides its Central New York office, Simon’s Agency also has a satellite office and a sales representative in Spotswood, N.J. 

The last decade has represented “the largest growth” the company has sustained through the years, but it “pales in comparison” to where it is heading in the next decade, Phillip Bova, owner of the Simon’s Agency, said.

“A changing landscape with regard to technology, in particular the Internet, has allowed Simon’s to grow beyond the scope I had imagined possible and now it’s time to reinforce this technological advancement with a new facility that can house the employees we will need to sustain this growth into the future,” said Bova.

Besides the construction on its new building, Simon’s Agency has also completed a rebranding effort with a new logo and website “to better reflect its position as a regional-collection agency throughout the Northeast.” 

Besides the new logo, Simon’s also worked with ACS, Inc., a Clay–based web-design firm, to launch a “far more detailed and responsive” website, the agency said.

Simon’s believes the new site outlines its services “more effectively” and provides its clients direct access to its client-reporting system and integrated file-placement system, which it began offering this summer.

Simon’s Agency says on its website that it “has a primary focus of collecting on outstanding debts owed to our clients by executing debt recovery solutions rooted in modernized technology, advanced information architecture, dynamic statistical analysis and focused human-to-human communication with debtors.”

The company also says it offer debt-purchasing solutions, credit reporting, and final attorney litigation as “a last resort.” 

Contact Reinhardt at ereinhardt@cnybj.com

Eric Reinhardt: