DeWITT, N.Y. — Community Bank, N.A. has appointed Melissa Bollman head of retail banking. She is responsible for the oversight of the retail banking network and will lead the retail strategy and sales teams to develop strategic initiatives, the bank announced. With 26 years of experience in financial services, Bollman joins Community Bank from M&T […]
DeWITT, N.Y. — Community Bank, N.A. has appointed Melissa Bollman head of retail banking.
She is responsible for the oversight of the retail banking network and will lead the retail strategy and sales teams to develop strategic initiatives, the bank announced.
With 26 years of experience in financial services, Bollman joins Community Bank from M&T Bank Corp., where she spent more than 20 years in various leadership and managerial roles across business and retail banking. She began her career as a customer-service representative before moving into senior branch manager and retail manager roles. Most recently, Bollman served as senior VP of business banking operations for the past five years.
“Following an in-depth recruitment process, we’re confident that Melissa is the right leader for our retail banking line of business,” Jeffrey Levy, SVP and chief banking officer at Community Bank, said in a statement. “Not only does she bring a wealth of knowledge and experience, but she has also proven to be successful at leading teams across retail and business banking operations to drive growth and operational efficiencies, all while maintaining exceptional customer service. I am delighted to welcome her to the Community Bank team and look forward to supporting her success in this key role.”
Bollman holds a bachelor’s degree from Buffalo State University and completed the Executive Bank Management Program through the Consumer Bankers Association. She is active in the community and volunteers with Cradle Beach Camp and FeedMore WNY.
Community Bank operates 200 branches across New York, Pennsylvania, Vermont, and Massachusetts. It is a unit of Community Financial System, Inc. (NYSE: CBU), a diversified financial-services company based in DeWitt that is focused on four main business lines: banking, employee-benefit services, insurance services, and wealth management.
