DENISE MOORE has been appointed the new cityline coordinator for the City of Syracuse. In her new role, Moore is responsible for managing the day-to-day operations of SYRCityline’s customer-service call center. Her work will include oversight of the hiring, training, and monitoring of the SYRCityline team, in addition to providing constituents with timely responses submitted […]
DENISE MOORE has been appointed the new cityline coordinator for the City of Syracuse. In her new role, Moore is responsible for managing the day-to-day operations of SYRCityline’s customer-service call center. Her work will include oversight of the hiring, training, and monitoring of the SYRCityline team, in addition to providing constituents with timely responses submitted through the mobile app and web portal. Moore reports directly to Corey Driscoll Dunham, the city’s chief operating officer. For more than 15 years, Moore has worked with youth and their family members in her previous role as director of the Seals Community Center at Kirk Park. Her work involved supervision of center staff, implementation of program activities, acquisition of grants, interfacing with community agencies, and gathering support from local businesses. Before working for the Department of Parks, Recreation & Youth Programs, Moore worked with youth for 11 years as the substance-abuse prevention educator for Syracuse Model Neighborhood Facility, Inc., facilitating group meetings and programming for participants.
