Five Star Bank relocates its branch in Elmira

ELMIRA, N.Y. — Five Star Bank is now operating in a new 2,400-square-foot branch in Elmira, a community it has served since 2012.

That’s when it acquired the former HSBC branch at 150 Lake St. The banking company has since relocated that branch to 100 West Water St. and formally opened the new location on Aug. 23. 

The relocated branch is part of the state’s Downtown Revitalization Initiative.

Five Star’s new Elmira office is designed as a “financial solution center” with no teller lines and no barriers between bank associates and customers, the bank says. It has new technology that includes interactive teller machines and the “comfort of community banking” with certified personal bankers.

“In this new and redesigned branch, our associates will continue to take good care of our customers and neighbors by getting to know them and offering education and solutions to help them improve their financial well-being,” Martin Birmingham, president and CEO, said in a statement. “Consumers and businesses can access a full spectrum of banking and lending services, insurance products, and investment management and consulting services. We are very pleased to celebrate this branch opening with community leaders, Five Star Bank associates and many of our partners who helped make the relocation a success.”

Five Star Bank is a subsidiary of Financial Institutions, Inc. (NASDAQ:FISI), which is headquartered in Warsaw in Wyoming County in Western New York.

Five Star Bank — a $5 billion community bank — has more than 45 branches located throughout Western and Central New York. Its CNY branches include offices in Auburn, Seneca Falls, Geneva, Ovid, Horseheads, and Elmira.