iA opens new pharmacy fulfillment innovation hub

The exterior of iA’s national headquarters in Binghamton PHOTO CREDIT: iA

It’s located at its redesigned national HQ in Binghamton   BINGHAMTON — iA, a company that provides an integrated pharmacy fulfillment platform for retail, health system, and government pharmacies, on May 8 hosted a ribbon-cutting ceremony at the newly renovated iA national headquarters in Binghamton. In addition to manufacturing space, the facility includes an innovation […]

Already an Subcriber? Log in

Get Instant Access to This Article

Become a Central New York Business Journal subscriber and get immediate access to all of our subscriber-only content and much more.

It’s located at its redesigned national HQ in Binghamton

BINGHAMTON — iA, a company that provides an integrated pharmacy fulfillment platform for retail, health system, and government pharmacies, on May 8 hosted a ribbon-cutting ceremony at the newly renovated iA national headquarters in Binghamton. In addition to manufacturing space, the facility includes an innovation hub, which it describes as the “first of its kind in the industry,” showcasing an advanced central pharmacy fulfillment technology center and training facility for pharmacy workers. “We are thrilled to share our newly renovated headquarters and demonstrate our dedication to innovation and community investment,” Tom Utech, CEO of iA, said in the firm’s May 8 announcement. “We’re proud to partner with the city of Binghamton to be a part of their revitalization efforts. This expansion isn’t just about bricks and beams but is a bold declaration of our commitment to our customers and their patients. We are redefining pharmacy automation with our cutting-edge solutions with the ultimate goal of improving patient care.” iA expanded to Binghamton from Johnson City. The company still maintains manufacturing operations and several other departments at the Johnson City location, but the bulk of operations, including the business offices have relocated to Binghamton, the firm tells CNYBJ in a May 14 email. “We are excited iA has chosen Binghamton’s First Ward for its newly renovated national headquarters,” Binghamton Mayor Jared M. Kraham said in the iA announcement. “The company’s expansion into the Charles Street Business Park means new activity for the Clinton Street corridor, with 85 employees on site, and more momentum for the First Ward. We are thrilled to see another growing company call Binghamton home.” Kraham on July 11, 2023, had announced iA would create an innovation hub at the Charles Street Business Park, partially moving operations to the First Ward commercial property. The company, which has had a location in Johnson City since 1972, recently began searching for a larger space to accommodate growing operations, per the July 2023 City of Binghamton announcement. “At the heart of the renovation” is a customer innovation and collaboration space, where iA can demonstrate its advanced robotics and enterprise-software offerings to customers, which include major pharmacy retailers, online pharmacies, health care systems and government health care organizations, per the firm's May 8 announcement. “Our Innovation Hub will be the driving force behind our continued growth and success,” Utech contended. “This real-life showcase can be used for training, demonstrations, and testing and will bring our solutions to life for our customers and others to experience firsthand.” iA was founded as Innovation Associates in 1972 in Johnson City. Its founder, Joseph (Harry) Boyer, worked at Singer-Link in Kirkwood prior to starting his own company, the firm tells CNYBJ. Innovation Associates was founded as a research and development firm operating in various industries and started focusing on pharmacy in 1997. iA opened its global headquarters in Indianapolis in 2021.      
Eric Reinhardt: