KAHSSIA HILLS-DAYS has been appointed director of digital services in the City of Syracuse Office of Analytics, Performance and Innovation. In this role, Hills-Days is responsible for modernizing the city’s existing digital infrastructure and implementing new systems. She is also responsible for leveraging technology that will support improvements to constituent-facing and back-office services. Hills-Days will work to create a sustainable and simplified digital landscape for government functions, increasing public confidence and improving the city’s ability to manage its data. She will design, develop, and implement a strategic plan for the city’s digital-services improvements that aligns with policy and technology management. Hills-Days will also direct cross-functional digital-systems planning and coordination. Prior to her role with the City of Syracuse, Hills-Days worked as a data analyst for Stripe, an online-payment processor, where she collected, analyzed, and interpreted complex financial data to drive business decisions, and supported the automation of inefficient manual processes. Hills-Days is certified in CompTIA Security+. She received her bachelor’s degree in information management and technology from Syracuse University.
