LIFEPlan CCO NY formally opens Utica office

UTICA, N.Y. — LIFEPlan CCO NY, LLC recently formally opened its offices at 258 Genesee St. in Utica with a ribbon cutting and grand-opening event.

LIFEPlan CCO NY is a provider-led care coordination organization (CCO) founded by Upstate Cerebral Palsy in Utica and the Center for Disability Services in Albany. LIFEPlan CCO NY is a partnership of more than 72 local, nonprofit organizations that provides health home care management to people with intellectual and developmental disabilities across a 38-county region in Central and Northern New York, as well as the Capital Region, Southern Tier, and Hudson Valley.

Nicholas Cappoletti, CEO of LIFEPlan CCO NY, as well as other agency staff, administrators, and Geno DeCondo, Upstate Cerebral Palsy executive director, attended the Nov. 29 grand opening, along with Utica Mayor Robert Palmieri and Oneida County Executive Anthony Picente, according to a news release from Upstate Cerebral Palsy.

LIFEPlan CCO NY serves more than 17,000 people and employs about 600 professional staff, including over 500 care managers. According to the state, CCOs are a family’s “single access point” for services. The services are coordinated by care managers using electronic records to create a single, individualized plan, called a life plan, which will replace the current individualized service plan, per the release.

“This new system is revolutionizing the way people with disabilities receive care coordination services,” Cappoletti contended in the release. “Under CCOs, people receive one single comprehensive and holistic plan with a greater focus on outcomes, measuring the real, positive impact they have on peoples’ lives. Supports, services, and even outside services will be combined for better visibility to the patient, family, caregiver and health care provider. The overall well-being of people with disabilities now holds significant weight in their care.”

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