Nascentia Health announced that it has promoted three of its Syracuse office staff members to new roles. JENNIFER ALLEN has been elevated to VP of patient services, overseeing the organization’s certified home health agency and licensed home-care services agency, which provide skills nursing and therapies and home health-aide services to thousands of patients across a […]
Nascentia Health announced that it has promoted three of its Syracuse office staff members to new roles.
JENNIFER ALLEN has been elevated to VP of patient services, overseeing the organization’s certified home health agency and licensed home-care services agency, which provide skills nursing and therapies and home health-aide services to thousands of patients across a six-county region. She has expertise in quality assurance, public health, and telehealth programs, and focuses on improving patient outcomes and reducing rehospitalizations. She has been with Nascentia Health for three years. Allen is a registered nurse with more than 25 years of experience in health care. She received her doctorate in nursing practice, public health nurse leader (DNP-PHNL) from the University of Massachusetts.
JO MILLER is now VP of customer experience and outreach, overseeing Nascentia’s call center, customer-service team, outreach staff, and licensed agents. She has more than 30 years of experience with customer service and sales and 10 years of experience in the health care industry. She is a licensed insurance agent and a founder of Resources and Advocacy for the Aging and Disabled (RAAD), a nonprofit with chapters statewide that focuses on improving access to social services for adults. Miller has been with Nascentia since 2020. She is a graduate of SUNY Empire State College.
DINO DURACAK has been promoted to director of quality assurance, performance improvement, and telehealth for Nascentia Health’s certified home health agency. He ensures that its clinicians provide the best care to patients, including using telehealth technology to better monitor patient health in between clinician visits. Duracak is a licensed physical therapist with nearly 10 years of experience with hands-on patient care. He received a doctorate and bachelor’s degree in physical therapy from Utica University. Nascentia Health is one of Central New York’s largest home health-care agencies, offering in-home skilled nursing and therapies and home health aides.