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NBT names Truesdale commercial process management leader

Kellyanne Truesdale

VESTAL, N.Y. — NBT Bank recently announced the promotion of Kellyanne Truesdale to commercial process management leader. Truesdale will work to drive improvements in both employee and customer experience while also serving as compliance coordinator for the banking company’s commercial division. She joined NBT Bank in 2007 and most recently served as commercial relationship manager. […]

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VESTAL, N.Y. — NBT Bank recently announced the promotion of Kellyanne Truesdale to commercial process management leader.

Truesdale will work to drive improvements in both employee and customer experience while also serving as compliance coordinator for the banking company’s commercial division. She joined NBT Bank in 2007 and most recently served as commercial relationship manager.

“We’re excited to welcome Kellyanne to this role and look forward to leaning on the value of her commercial relationship manager background to enhance the commercial banking expertise within commercial loan administration,” Sarah Halliday, NBT Bank’s president of commercial banking, said in a Jan. 4 release.

Truesdale was an important contributor to NBT’s Payment Protection Program efforts. She has earned several community and professional accolades during her career, most notably as the 2019 recipient of the Excelsior Growth Fund Banker of the Year.

Truesdale is active in her community, serving as a board member for the Cornell Cooperative Extension of Broome County, panel member for Women Trailblazing in Banking, member of Lehigh Pocono Mensa, and the American Bankers Association Political Engagement Division, and a former board member for the Broome County United Way, the release stated.

NBT Bank offers personal banking, business banking, and wealth-management services from branches in seven states — New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine, and Connecticut. The bank and its parent company, NBT Bancorp, are headquartered in Norwich. NBT Bancorp (NASDAQ: NBTB) had assets of $12 billion as of Sept. 30, 2021

Jornal Staff