New director leading CITEC Business Solutions in Potsdam

POTSDAM — A man who has worked as a business advisor at CITEC Business Solutions since February 2013 is now the organization’s executive director. CITEC’s board of directors has appointed Reg Carter as the nonprofit’s new executive director. Carter started his work as executive director on Feb. 10, the organization said in a news release […]

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POTSDAM — A man who has worked as a business advisor at CITEC Business Solutions since February 2013 is now the organization’s executive director.

CITEC’s board of directors has appointed Reg Carter as the nonprofit’s new executive director.

Carter started his work as executive director on Feb. 10, the organization said in a news release issued Feb. 28.

He replaces William Murray, who resigned at the end of 2015 to pursue personal interests, a CITEC spokesperson said in an email response to a BJNN inquiry.

CITEC operates at the Clarkson University small-business incubator in Potsdam. 

“We received some exceptional résumés from extremely well-qualified candidates,” John Chatterton, CITEC board president and search committee member, said in the release. “After balancing the future needs of the organization along with the critical opportunities CITEC is in the midst of, we felt strongly that transitioning an existing employee with Reg’s qualifications was the ideal path forward.”

Carter has worked as a senior level executive with companies that include Fairfield, Connecticut–based General Electric (NYSE: GE); Stockholm, Sweden–based AB Electrolux; and Merrillville, Indiana–based utility NiSource (NYSE: NI), according to CITEC.

“With our recent contract approval by Empire State Development extending our funding for the next five years, I am excited about our opportunities to bring the experts, programs and resources to the small- and medium-sized firms in our North Country region,” Carter said in the release.

Since joining CITEC, Carter has worked with the leaders of North Country organizations in the areas of strategic planning, business assessments, succession planning, and executive coaching. 

Carter will continue providing those services to clients, but his daily activities will “shift to spend more of his time on his leadership role for CITEC,” the nonprofit said.

CITEC describes itself as a nonprofit business-consulting organization that works to “help the small- and medium-sized enterprises in northern New York to thrive, rather than just survive,” according to its release. 

It offers clients a consulting team and a “nationwide network” of resources so businesses can “grow strategically, improve profitability and create the competitive advantages they need.”

As a member of the federal and state Manufacturing Extension Partnership program, an independent third party surveys CITEC clients upon project completion. Those clients have reported more than $335 million in results, so far, the nonprofit said. 

On average, working with CITEC provides a return of $120 for every $1 of project cost, it contends in the release.

CITEC is the organization’s formal name. It was originally short for Council for International Trade, Technology, Education and Communication.

Eric Reinhardt

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