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Greenwood Winery brings wine-country experience to DeWitt

DeWITT — Syracuse–area wine enthusiasts no longer have to travel to the Finger Lakes to get the wine-country experience since Greenwood Winery, LLC opened its tasting room in September. The winery is located on a 65-acre farm at 6475 Collamer Road in DeWitt that includes a vineyard, an apple orchard, a berry patch, a vegetable

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Le Moyne’s Madden School of Business forms partnership with Family Business Center

SYRACUSE — Le Moyne College on Nov. 4 announced a partnership with the New York Family Business Center (FBC) that will involve a number of ongoing activities and collaborative initiatives to benefit both organizations. The school made the announcement at the 4th annual Family Business Conference held at Beak & Skiff Apple Orchards, Inc. in

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CenterState CEO, Brookings roll out metropolitan business plan

SYRACUSE — CenterState CEO and the Brookings Institution on Nov. 7 released a metropolitan-business plan that identifies five “key” findings with “clear” implications for “redefining the region’s economic profile.” That’s how the organizations described the report, titled “CenterState Agenda for Economic Opportunity,” which they released during an event at Syracuse Stage. The report, which was

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Upstate consumer sentiment falls to lowest level in two years

The shutdown of the federal government, which lasted 16 days in October, was enough to sour consumers across upstate New York and reduce their willingness to spend money. For the entire state, the confidence level dipped to its lowest point in nearly two years. Consumer sentiment in upstate New York fell 6.5 points to 65.2

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How to Take Control of Your Online Reputation

Social media isn’t new anymore. Just about everyone uses Facebook, Twitter, YouTube, LinkedIn, blogs, photo-sharing sites, and more. And it’s not new for organizations to use these sites for two-way communication with many different audiences. Does your organization have an official presence on social media? You might be surprised to find what you think is

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On Customer Service, Do Your Employees Really Hear You?

Knowing my passion for excellent customer service, my neighbor shared his recent service experience with me. He took his white truck in to be serviced. When he dropped the truck off, the service adviser was busy on his computer. He looked up, told him to leave the keys, and he would call when it was

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