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Downtown Committee plans more retail recruiting
SYRACUSE — The Downtown Committee is planning another retail recruitment event for Oct. 18. The committee invited more than 1,500 retailers from around the state
CCC president visits Commerce Department in Washington
AUBURN — Cayuga Community College President Daniel Larson was one of 30 community college leaders from across the country to attend a series of meetings last
New keynote speaker scheduled for NEXT conference
SYRACUSE — The NEXT conference planned for Nov. 8 has a new luncheon keynote speaker. The CASE Center at Syracuse University and the Central New
Project-ION gets new push for internships
SYRACUSE — CenterState CEO is looking to revitalize its Project-ION internship network after interest waned during the recession. The group encouraged businesses to “mob” the site, www.project-ion.com, with internship opportunities on Sept. 6. The idea was based on cash mobs that have taken place around the country that encourage customers to descend on a local
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SYRACUSE — CenterState CEO is looking to revitalize its Project-ION internship network after interest waned during the recession.
The group encouraged businesses to “mob” the site, www.project-ion.com, with internship opportunities on Sept. 6. The idea was based on cash mobs that have taken place around the country that encourage customers to descend on a local business at a given time and spend some money there.
The Project-ION site gives companies a single, central location to post their internships and allows one-stop browsing for students.
The response to the mob effort was strong, says Elle Hanna, Project-ION program director. The effort attracted 50 new internship offerings to the site.
That’s about four or five times what the network saw during the recession, Hanna adds. CenterState decided to take steps to bolster Project-ION after a number of local businesses began expressing renewed interest in offering internships.
“We had a few dozen businesses showing interest,” Hanna says. “We knew there were probably others that might not have known about [the site]. We wanted to create a day where businesses and students were paying attention and we could put some focus back on this.”
Businesses can continue to submit internship opportunities to the website as they arise, she adds. The network is free to use. CenterState doesn’t get involved with hiring the interns.
“We just create an environment where businesses and students have equal access to this information,” Hanna says.
Internships are available in fields such as communications, design, graphics, engineering, and manufacturing, according to CenterState.
The website has about 1,700 registered students, a number that is growing continuously, Hanna says. They come from colleges and universities throughout the region.
Running the internship program helps those students see that there are opportunities for them in the area after they graduate, Hanna says. And the positions available on the site are quality internships, she adds.
When students travel outside the local market for intern work, they might find themselves getting coffee or making copies, Hanna notes. Local employers, she says, have told CenterState they want their interns to come in and get their hands dirty.
In a tough job market, students need any leg up they can get, Hanna adds.
“[Students are] concerned about jobs after graduation,” she says. “They want [internships] to show that they’re capable. Students have always wanted these opportunities, now even more so given the environment.”
CenterState wants to continue dedicating a single day to push for new internships on the site every semester, Hanna says.
KeyBank is the lead sponsor for Project-ION.
KeyBank is number two in the Syracuse–area deposit market with 28 branch offices, more than $1.7 billion in deposits, and a market share of more than 16 percent. In the Utica–Rome area, Key has two branches, more than $64.4 million in deposits, and a deposit market share of more than 1.7 percent, according to the latest statistics from the Federal Deposit Insurance Corp.
Contact Tampone at ktampone@cnybj.com
Crouse Hospital employs automatic messages to seek substitutes
SYRACUSE — Sick calls are less of a time sink at Crouse Hospital, thanks to one man’s tinkering. Christopher Hines, telecommunications supervisor at Crouse, set up a way for the hospital to use its mass-notification software to help supervisors find substitute workers. Instead of spending time working the phones to find replacements for sick employees,
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SYRACUSE — Sick calls are less of a time sink at Crouse Hospital, thanks to one man’s tinkering.
Christopher Hines, telecommunications supervisor at Crouse, set up a way for the hospital to use its mass-notification software to help supervisors find substitute workers. Instead of spending time working the phones to find replacements for sick employees, supervisors can now use a computer program to send out a blast message seeking someone who can work.
“I came up with my idea in our department after watching the supervisor spend 10 or 15 minutes routinely assigning staff,” Hines says. “I started playing with the software.”
Hines had the system ready to help with staffing in August 2011. It quickly spread to one of the hospital’s nursing departments, he says, adding that it has been running in a “small percentage” of Crouse for the better part of a year.
This month, the hospital is going to try to start moving the system toward widespread adoption within its walls. It would have done so earlier, if not for the summer vacation season.
“We’ll be slowly getting the word out,” Hines says. “We started to do some pushing over the summer, but so many people were off on vacation that it made it difficult to schedule training for a particular department, because people were off.”
Crouse purchased the software — San Diego–based MIR3, Inc.’s Intelligent Notification — initially to handle mass notifications sent to its employees in the event of a disaster, not to handle its substitute-finding needs. The hospital was fulfilling a state emergency-preparedness requirement, according to Hines.
But he saw the opportunity to use it in a different way, to send out prepared notifications searching for substitutes when a worker calls in sick. The change saves supervisors from having to run down a lengthy list of potential replacements.
The move has been markedly useful for some nursing groups, Hines says.
“One particular department, they were spending close to a half hour, 45 minutes once or twice a day looking for staff,” he says. “Now the charge nurse just has to go in and type a short message, choose the group, and send it out.”
Workers have the ability to log on to the system and choose from different ways to receive calls for substitutes. Options include telephone messages, emails, and text messages. Employees can also specify times they’re available to receive those messages.
Administrators have the option of overriding those preferences if they have an emergency that requires the attention of all staff members, according to Hines.
Feedback on the new substitute system has been positive, he says. Staff members appreciate it because they know they’re all being contacted at the same time, giving them a fair chance to pursue opportunities for extra work. They aren’t worried about a manager showing favoritism. And managers have their own reasons for liking it.
“The managers like it because it only takes them a minute or less to send a message out,” Hines says. “Before it would have taken them a half hour or longer.”
Hines declined to disclose the price the hospital pays to use the software package. It is a yearly subscription fee, he says.
Applying the mass-notification system for substitutes wasn’t something suggested by a vendor, Hines adds. He couldn’t name a source of inspiration for the idea.
“It was just something that started off as a required software package,” he says. “It seemed that it wasn’t getting a lot of use during the year, except for notifications during emergency events. It was something that was required, but I wanted to do more with it.”
Crouse Hospital, located at 736 Irving Ave. in Syracuse, employs more than 2,700 people. The private, not-for-profit hospital is licensed for 506 acute-care beds and 57 bassinets. It serves over 23,000 inpatients, 66,000 emergency-services patients, and 250,000 outpatients a year in a 15-county area.
Contact Seltzer at rseltzer@cnybj.com
Ithaca firm honored at White House event
ITHACA — ZetrOZ, LLC, an Ithaca–based manufacturer of medical and therapeutic ultrasound technology, won the Empact 100 People’s Choice award. Empact 100 recognizes the top
Upstate consumer confidence swings up in September
Consumer confidence turned back up among upstate New Yorkers in September, nearly recovering from a decrease in residents’ willingness to spend recorded the previous month.
White Knight owner ready to take firm to next level
VESTAL — Elin Barton is ready to launch her next great adventure at White Knight Productions after successfully competing in the Make Mine a Million
Old Barn Hollow caters to those seeking locally grown foods
BINGHAMTON — Put together the desire for locally grown food and the need to obtain such food year-round and you have the basic premise for
Dinosaur’s Stage working on recipes for three more restaurants
SYRACUSE — The next 14-odd months could be less like slow smoking and more like pressure cooking for Dinosaur Bar-B-Que founder and CEO John Stage. Stage has heaped his plate full of plans for new restaurants, with three Dinosaur outposts ordered for opening by the end of next fall. The company will start operating a
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SYRACUSE — The next 14-odd months could be less like slow smoking and more like pressure cooking for Dinosaur Bar-B-Que founder and CEO John Stage.
Stage has heaped his plate full of plans for new restaurants, with three Dinosaur outposts ordered for opening by the end of next fall. The company will start operating a Stamford, Conn. restaurant Nov. 14. Then it’s mapped out a location in Brooklyn that should be firing up in the spring. Finally, Dinosaur is set to launch a long-rumored Buffalo restaurant in the late summer or early autumn of 2013.
Those eateries will follow the opening of Dinosaur’s fifth restaurant in Newark, N.J. That location, which opened in May, is the company’s first outside of New York state. It’s now up and running on all cylinders, including catering.
Dinosaur’s other existing eateries are in Troy, Harlem, Rochester, and Syracuse, where it is headquartered in a building it owns at 246 W. Willow St. The Syracuse restaurant contains about 12,000 square feet.
The Stamford expansion is set for 845 Canal St., while the Brooklyn location will be at 604 Union St. In Buffalo, Dinosaur recently signed a lease with developer Mark Croce for space at 301 Franklin St. The three new spots are between 7,000 to 7,500 square feet — similar to Dinosaur’s other locations. Its only restaurants deviating from that size are Syracuse and Troy, the latter of which is around 9,400 square feet.
Each new restaurant requires about 110 new hires, according to Stage. Dinosaur employs about 700 people total, he says, including about 140 in Syracuse. It added 110 new workers when it opened in Newark in May, he adds.
Stage declined to disclose the costs involved in starting the new restaurants. Dinosaur, a company that has attracted investors over the years including George Soros, is funding the startups with its own cash, Stage says. He also declined to share many revenue details or projections, stating only that same-store sales grew by 1 percent to 2 percent across the board last year. But he took some time to sit down at Dinosaur’s Syracuse restaurant and answer a few questions.
Business Journal: Is it fair to say you’re opening restaurants more quickly than in the past?
Stage: Very much so. It’s obvious. Syracuse, we’re going on 25 years in Syracuse in 2013. And it was 10 years later, in ’98, I opened up Rochester. Then ’04 in Harlem, 2010 in Troy, 2012 in Newark.
Business Journal: Why are you expanding more quickly now?
Stage: A couple things dropped in. The Brooklyn thing dropped in my lap, and I just absolutely love it. Before I opened up Harlem, I actually had a lease in Brooklyn back in ’03 that just fell through. So, I always just looked at Brooklyn as unfinished business.
We looked at Buffalo for years, and it just never happened for whatever reason. We were looking down at the canal for a long time. Opportunities didn’t materialize for us. Other things came up, and you get distracted. But it’s something I always wanted to do. And then I finally found the right location.
Stamford’s at the south end of Stamford, Harbor Point. Harbor Point was always very industrial, very gritty. It’s where all the old factories and everything were on the other side of I-95. They were all abandoned back in time. So in 2008, this developer calls me. And he had all these crazy — what I thought at the time were crazy plans, because the recession just happened, the world was melting down. And I said, “Good luck. I’m not ready. Stay in touch.”
That’s exactly what happened. We stayed in touch. And then I went out there about a year-and-a-half-ago and I was shocked. Everything he said he was going to do, he did. So the energy just drew me into it. Stamford–based Building and Land Technology is Harbor Point’s developer.
Business Journal: Do you have any concerns about growing so rapidly?
Stage: I spent a few years building the infrastructure to be able to pull something like this off. You never want anything to suffer from the expense of the expansion. We beefed up different players at different ends of the business to make sure it doesn’t happen. I never could have pulled this off five years ago or three years ago.
Business Journal: How do you keep quality from suffering?
Stage: We’ve had the staff of Stamford, the management team, working, cut up among all four or five restaurants over the last three, four months. So you’re opening with a seasoned team, which really helps.
What’s nice about having other restaurants is you can bring these managers in early on and get them trained so they’re not coming in cold to an opening. Because these openings are brutal.
Business Journal: Do you know how many more restaurants you want to open in the future?
Stage: You know, I don’t. I’m really focused on these three, and I have nothing else in the pipe right now. That could change.
Business Journal: Will any of the new restaurants look like the one we know in Syracuse?
Stage: I change it up every time. Basically I take the architecture and integrity of the building and then I let that dictate how the restaurant is going to feel. I never try to reproduce Syracuse in any way, shape, or form. This one happened so organically that right out of the gate I said I’d never try to do this again.
Rochester’s a 1905 train station. Harlem’s an old meat-packing house. Newark is crazy — a very, very urban-feel building right next to the Prudential Center.
The Stamford one is an old warehouse with these tremendous pillars. So I’m going with a concrete floor, great high ceilings, industrial windows. It’s going to have a little more of a lofty, warehouse-type feel to it.
Brooklyn’s an old tool-and-die shop, and I’m just starting to design that right now. It’s very funky. It’s concrete, it’s old beams. Right now I’m in the process of designing, and I love it. It’s fun for me.
Buffalo — Buffalo was big in the film industry back in the day, and the film was very flammable. So they built these buildings like brick houses for if these things caught fire. There’s all these little rooms. It’s just a very, very cool building, and I haven’t figured out what I’m going to do with it yet. But I know it feels good.
Contact Seltzer at rseltzer@cnybj.com
Stay up-to-date on the companies, people and issues that impact businesses in Syracuse, Central New York and beyond.