Northland Communications has recently welcomed new employees to its growing team, as well as transitioned some existing positions due to an increase in customer demand and capabilities. Provisioning specialists JORDYN GAUTHIER and GRETCHEN INGERSOLL are new to the team, working with the customer service, relations, and sales departments at Northland to process orders and interfacing […]
Northland Communications has recently welcomed new employees to its growing team, as well as transitioned some existing positions due to an increase in customer demand and capabilities. Provisioning specialists JORDYN GAUTHIER and GRETCHEN INGERSOLL are new to the team, working with the customer service, relations, and sales departments at Northland to process orders and interfacing with technicians, customers, and vendors regarding due dates and cutover procedures. Cabling specialists GARRY GLEASON and LENNY RACQUET have joined the cabling department. They will work with cable crews in the field to install telephone and data cabling, supporting the firm’s fiber network that exceeds more than 1,100 square miles throughout upstate New York. KERI DIAMOND is now a Business Unlimited installation technician after three years of working in customer support and provisioning. She will lead the planning of and physical installations of Northland’s equipment and services including its all-in-one cloud-communications solution, Business Unlimited. AARON SANTANGELO has joined the product-engineer team after 13 years at Northland. He is responsible for service support of its Avaya, Nortel, and Meta communication solutions, as well as providing the sales department support with network understanding. STACEY MAIER has transitioned to the ever-expanding product-line management team as a product-line specialist, after working for 21 years in Northland’s customer training and support department. She works to develop existing and new product solutions across the firm’s product lines. DOUG WARWICK is now a CLEC technician after working on Northland’s service team for four years. He will complete the installation and maintenance of all data equipment for Business Unlimited solutions. DARYL FINN has transitioned to service technician after four years of service on Northland’s CLEC team. He will maintain, install, troubleshoot, and program all Northland equipment, applications, and services.