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Pathfinder Bank’s Syracuse branch to expand from limited service to full service

The sign outside Pathfinder Bank’s downtown Syracuse branch at 109 West Fayette St.in the Pike Block building. The New York State Department of Financial Services on Dec. 23 announced it had approved the location’s application to expand from a limited-service to a full-service banking location. The branch initially only serviced business customers but Pathfinder decided to pursue a service expansion, citing a “growth in population” in downtown Syracuse, a spokesperson said in an email to BJNN. (Eric Reinhardt / BJNN file photo)

SYRACUSE, N.Y. — The downtown Syracuse branch of Oswego–based Pathfinder Bank has plans to expand from a limited-service to a full-service branch.

The change will take effect Jan. 1, Cassandra Gehrig, marketing communications specialist for Pathfinder Bank, said in an email response to a BJNN inquiry.

The branch is located in the Pike Block building at 109 West Fayette St. in Syracuse.

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The New York State Department of Financial Services (DFS) approved the branch application for Pathfinder, a state-chartered bank, Maria Vullo, financial services superintendent, said in a Dec. 23 news release.

“Pathfinder Bank is very pleased with the Department of Financial Services’s approval of our application to expand to a full-service office in order to serve the Syracuse market to our fullest capabilities, delivering our locally trusted, community-based banking model,” Thomas Schneider, president and CEO of Pathfinder Bank, said in the DFS news release.

A full-service branch office includes any of the “usual business of banking activities” that is offered at the head office of a bank, Richard Loconte, DFS executive deputy superintendent for communications and strategy, said in an email response to a BJNN inquiry.

Those services include receiving deposits or lending money to the general public, he added.

When the branch opened a few years ago, it was only able to provide business loans and accept business deposits, according to Gehrig. At the time, the bank wasn’t “actively seeking” retail customer deposits or loans from the public.

As time went on, Pathfinder started to notice “increased demand” for retail banking services at the downtown Syracuse location, citing the “growth in population” in the downtown area.

Pathfinder then decided to apply to DFS to offer retail banking services at the downtown Syracuse office.

Pathfinder Bank, which is a wholly owned subsidiary of Pathfinder Bancorp, Inc. (NASDAQ: PBHC), has nine full-service branches located in Oswego and Onondaga counties.

Contact Reinhardt at ereinhardt@cnybj.com

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