People news: Bousquet Holstein names new chief of operations

SYRACUSE, N.Y. — Bousquet Holstein PLLC has appointed Alicia Madden as its new chief of operations, the Syracuse–based law firm announced recently.

Madden, on Jan. 22, assumed administrative leadership of the 52-attorney firm and will oversee all operating departments. She succeeds John Walsh, who retired this year after serving as Bousquet Holstein’s business manager since 2012.

Madden will work closely with the firm’s board of managers on strategic and tactical planning and implementation, driving continued growth across its two offices. Her expertise lies in financial and capital planning, data analytics, and strategic planning, as well as project and operations management.

She brings more than a decade of financial and budgetary experience in both the public and private sectors. Madden has held executive positions in higher education and government, most recently streamlining financial processes and managing strategic initiatives at Syracuse University. Before that, she was director of financial operations for the City of Syracuse, where she played an instrumental role managing the city’s budget and spending during the COVID-19 pandemic.

Madden holds a master’s in public administration (MPA) from Syracuse University and earned a bachelor’s degree from Marist College. Madden currently serves on the board of directors of the Greater Strathmore Neighborhood Association.

Bousquet Holstein is a full-service law firm with offices in Syracuse and Ithaca. Its team provides representation in more than 40 practice areas.