ITHACA, N.Y. — Tompkins Insurance Agencies, a unit of Tompkins Financial Corp. (NYSE: TMP), announced it has created a new position of training-team leader and hired Katelyn Fowler to fill it.
In this role, Fowler will onboard all newly hired commercial-insurance account managers and account executives to ensure that all programs, processes, and procedures align with the company’s standards, according to a Tompkins news release. She will also train and share client-services practices with current employees as the agency’s standards and client needs evolve.
Fowler will work from the firm’s Ithaca headquarters and collaborate with teams across all Tompkins Insurance Agencies offices in Central New York, Western New York and Southeast Pennsylvania.
Fowler is an insurance industry veteran with more than 15 years of commercial-lines experience. That includes 10 years at Tompkins Insurance Agencies where, as commercial-lines marketing specialist, she fostered relationships with underwriters to help achieve agency goals, assisted producers and the small-business team with market and insurance knowledge, and oversaw a large book of business for the agency. Fowler returns to Tompkins Insurance Agencies after serving as commercial-lines marketing manager for Reagan Companies in Marcellus, where she managed a team of account executives and handled carrier relations.
“It’s a pleasure to welcome Katelyn back to the Tompkins team in this newly formed position,” Kim Nevinger, VP and commercial insurance department manager at Tompkins Insurance Agencies, said in the release. “With Katelyn’s experience in both account management and marketing, as well as her history with Tompkins Insurance Agencies, she has a deep understanding of all aspects of the business, both internal and external.”
Tompkins Insurance Agencies is an independent insurance agency offering personal and business insurance and employee-benefits services through more than 50 different companies. A part of Tompkins Financial, the agency is affiliated with Tompkins Community Bank and Tompkins Financial Advisors, both operating in Western New York, Central New York, Southeast Pennsylvania and New York’s Hudson Valley.