Cayuga Health has announced that REYNA FLORENTINO has recently transitioned from the role of system director for quality and risk management to AVP of quality, accreditation, and performance improvement / chief risk and quality officer. Florentino joined Cayuga Health in July 2022 from Trinity Health in Pennsylvania, where she oversaw the areas of quality and […]
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Cayuga Health has announced that REYNA FLORENTINO has recently transitioned from the role of system director for quality and risk management to AVP of quality, accreditation, and performance improvement / chief risk and quality officer. Florentino joined Cayuga Health in July 2022 from Trinity Health in Pennsylvania, where she oversaw the areas of quality and patient safety. Through her and her team’s efforts, Cayuga Health has received multiple accolades, including being recognized by CMS as the only hospital in the region with four stars for overall and patient-experience scores. In her new role, Florentino will continue her work in the quality realm, as well as expand the organization’s risk-management capabilities beyond clinical risk management and delve into the vital area of enterprise risk management. Florentino earned her MBA in leadership and strategy from the Fox School of Business at Temple University. She holds a bachelor’s degree in risk management and insurance from Temple University.