SHELBY JACOBSEN

TDO — a Syracuse–area-based nonprofit consulting and training organization working with Central New York manufacturers and technology companies — has added SHELBY JACOBSEN as a senior project manager. She brings diverse manufacturing experience, having held numerous roles within manufacturing leadership, including quality, safety and environmental, and operations management at PaperWorks Packaging Group. Her career began as an environmental, health and safety manager. In that role, Jacobsen honed her training and coaching skills and developed a leadership style focused on empowering the operations team. She then transitioned to an operations role as a value stream leader, executing a multi-faceted continuous improvement initiative focused on utilizing the voice of the customer to improve quality. Later, as a production manager, her passion for continuous improvement helped her lead her team through waste reduction and performance excellence initiatives driving the achievement of established targets. In the final year of her tenure with PaperWorks, she operated as a project manager for the onboarding of new strategic business accounts. Jacobsen earned a bachelor’s degree in environmental management and a master’s degree in environmental sustainability and health and safety management, with a focus in civil engineering, from Rochester Institute of Technology.