Spectrum to add 70 call-center jobs in DeWitt

DeWITT, N.Y. — Spectrum plans to add 70 new jobs in the coming months at its Spectrum Community Solutions call center at 6005 Fair Lakes Road in DeWitt.

The new inbound sales-representative positions will support the “rapid growth” of Spectrum Community Solutions, the company’s business unit that delivers specialized services to residents, managers, and owners of multiple-dwelling residential properties.

The full-time roles offer competitive base pay, with “lucrative” commissions and incentive opportunities, per the firm’s Monday news release. Inbound sales reps who reach their targets can earn more than $52,000 annually; top performers have even “higher earning potential,” Spectrum said.

Spectrum Community Solutions is also hiring customer-service reps at its DeWitt call center. Those positions handle account and billing inquiries from current customers.

For both roles, Spectrum provides health benefits and offers a retirement plan, with a 401(k) that matches the first 6 percent of employee contributions, plus a retirement-accumulation plan with an additional 3 percent company contribution for which most employees are eligible.

Spectrum employees can receive up to $5,250 per year in education assistance, as well as “complimentary and discounted” Spectrum services.

Virtual job fair

Spectrum will hold a virtual job fair on Tuesday from 10 a.m. to 4 p.m. Candidates can apply online for the inbound sales rep or the customer-service rep positions at Spectrum’s careers site, and recruiters will send them a link to register for the job fair.

To comply with social distancing, candidates moving forward in the hiring process undergo interviews via phone or live video, and the employee-onboarding process is completed virtually.