State directs banks to provide mortgage-payment relief to borrowers

Not long after the governor’s morning announcement, Norwich–based NBT Bank (NASDAQ: NBTB) announced its plans to institute coronavirus-related policies.

NBT Bank announced it has temporarily increased daily limits for ATM withdrawals and mobile deposits.

The bank is also temporarily waiving late fees and waiving penalties for early CD withdrawals up to $20,000.

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NBT Bank is also offering “certain” payment deferrals on consumer loans.

For its small-business customers, NBT has increased daily limits on mobile deposits; is waiving late fees; and waiving penalties for early CD withdrawals up to $20,000, all on a temporary basis. The bank didn’t specify how long the temporary period will last.

NBT has also developed programs to provide relief through working capital lines of credit and payment deferrals.

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In addition, NBT Bank says it can help customers “under pressure due to the COVID-19 outbreak” with working capital lines of credit and certain payment deferrals.

Effective immediately, the assistance is available to NBT Bank customers by contacting NBT’s COVID-19 customer relief line at 1-888-235-2881.

 

Contact the writer of this story at ereinhardt@cnybj.com

 

PHOTO CAPTION: The NBT Bank branch on Route 31 in Lysander. (Adam Rombel / CNYBJ)

Eric Reinhardt

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