A report by Resume Now, a career and résumé service, shows that workers have conflicted feelings about artificial intelligence (AI) and the future of a workplace dominated by AI. The State of AI in the Workplace report found that workers of all ages had concerns about AI including whether it will negatively affect their mental […]
A report by Resume Now, a career and résumé
service, shows that workers have
conflicted feelings about artificial intelligence (AI) and the future of a workplace dominated by AI. The State of AI in the Workplace report found that workers of all ages had concerns about AI including whether it will negatively affect their mental health while also feeling excited about its possible uses in the workplace. “No technology, not even the proliferation of the smartphone, has caused a disruption like the one AI is poised to create,” Heather O’Neill, Resume Now career expert, said in a news release announcing the report results. “AI has already begun to change the way people across industries do their work, and our research shows that workers have some serious concerns about the impact this technology will have on their work lives, personal lives, and mental health. Employers must take swift action through training and education to soothe these fears and create a harmonious workplace. If employers don’t execute this transition well, there will be a major upheaval in the workforce.” Almost two-thirds of those surveyed — 63 percent — have some fears about AI technology, with 61 percent fearing the use of AI at work will increase their chances of experiencing burnout. Young workers — those who are age 25 or younger — have the most fear of AI-related burnout, with 87 percent expressing concern, while 73 percent of those ages 26 to 40 and 47 percent of those 41 and older are concerned. Another 62 percent are somewhat or very afraid of losing their jobs due to AI. Forty-nine percent of women believe AI use in the workplace will negatively impact work-life balance, a bit higher than the 43 percent of all those surveyed who are worried. Among those concerned, those ages 41 and older have the most worries with 51 percent saying they believe AI will have a negative effect on work-life balance. On the more positive side, 78 percent of respondents feel either somewhat or very positive about using AI for work purposes, and 62 percent believe that AI technology will positively impact the workplace. More than half (51 percent) of workers age 25 and under reported very positive feelings about AI use at work. Most workers, 88 percent, have at least some confidence in their ability to use AI tools for work-related purposes, with men and younger workers showing the most confidence. The survey included 1,150 American respondents on March 11 and 12 of this year. Resume Now says it provides job seekers with the means to create a résumé with pre-written, industry-specific phrases and recruiter-approved templates.