Syracuse AD Wildhack discusses fan “enhancements” for this year’s football season

SYRACUSE, N.Y. — Concession changes, mobile ticket options, and additional ride-hailing locations are among the changes that fans will see when coming to the Carrier Dome for a sporting event this academic year.

Syracuse University Director of Athletics John Wildhack on Wednesday outlined some of the changes in a late morning press conference.

“The enhancements that I’ll talk about … they’re all designed and they’re all a byproduct of surveys and comments we’ve received from our fans,” Wildhack said in speaking with reporters on Wednesday morning in the auditorium of the George R. Iocolano and William C. Petty Football Wing.

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Concessions

Concession “upgrades” include a new popcorn stand; updated concession stands with new items; and new food options at two “Orange Express” locations that will offer wraps, salads, snacks and bottled drinks. The updated concession stands also include the addition of side-by-side monitors so fans will be able to watch the game and view a digital menu. In addition, all fans are invited to bring up to two sealed bottles of water into the Dome.

Mobile tickets

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Fans can get tickets three ways. They include mobile ticket options; hard tickets via the mail or for pick up at the will call window. Mobile tickets are available for all fans who have a MyCuse account or through the official ‘Cuse app on Apple or Android. Syracuse discontinued the pdf/Ticketfast delivery option “due to a fraudulent use.” Additional details are available at www.cuse.com/mobiletickets

‘Cuse on the Quad

The pre-game tailgate on the Shaw Quadrangle will continue in 2019. Information about the bands performing and the menu are available online at www.cuse.com/Quad

Ride hailing

Two ride hailing drop off locations will be available for the 2019 season. For the second year in a row, fans can use the drop off location at the corner of University Place and South Crouse Avenue at the base of Crouse College. The new location for 2019 is on Van Buren Street, between Henry Street and Stadium Place in the circle outside Brewster Hall.

North campus shuttle

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A North campus shuttle will operate starting three hours prior to kickoff on the North side of campus through Walnut Park, Comstock Avenue, and Ostrom Avenue with a drop off at College Place.

“This is really the result of surveys and fan feedback we got primarily from our students,” said Wildhack.

Clear bag policy and walkthrough metal detectors

Syracuse is reminding fans that the Dome has a clear-bag policy and walkthrough metal detectors. The school implemented both in 2018 to “provide a safer environment for the public and to expedite fan entry. More details are available at www.cuse.com/DomeGuest

Contact Reinhardt at ereinhardt@cnybj.com

Eric Reinhardt

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