The Mohawk Valley Health System

The Mohawk Valley Health System (MVHS) announced it has named NICOLE SANTIAGO as director of operations for specialty care locations at the MVHS Medical Group. She oversees the daily operations of all of the MVHS Medical Group Specialty Care locations and acts as a liaison between MVHS Medical Group offices, departments, and hospital support departments. Santiago participates at the leadership level within the hospital and provides direction to the MVHS Medical Group office and department leadership team. She has been an employee of MVHS since 2008, most recently as assistant director of operations for the MVHS Medical Group, Specialty Care. Prior to that, she served as operations manager for the MVHS Medical Group. Santiago also was a clinical information specialist in the Information Technology Department at the St. Luke’s Campus. Before joining MVHS, she worked at Boston Medical Center HealthNet Plan, a Medicaid managed care organization in Boston, as a contracting specialist in the network management department. Santiago earned her MHA degree from Suffolk University, Sawyer School of Management in Boston, and her bachelor’s degree in business administration with concentrations in finance and human resources from the University at Buffalo. Santiago’s office is located at the Faxton Campus.

MVHS also has appointed SERGEY GERMANOVICH director of primary care operations for the MVHS Medical Group. He is responsible for the overall operational oversight of the MVHS Medical Group Primary Care offices and the Faxton Urgent Care. He will act as a liaison between MVHS Medical Group offices, departments, and hospital support departments. Germanovich participates at the leadership level across the ambulatory setting and provides direction to the MVHS Medical Group office and the leadership team. He has been an employee of MVHS since 2009, most recently as the assistant director of operations for the MVHS Medical Group Primary Care offices. Prior to that, Germanovich served as MVHS director of language services. He has also worked in various positions in the MVHS Pharmacy department, as special projects coordinator for the St. Elizabeth Family Medicine Residency Program and as administrative supervisor at the Sister Rose Vincent Family Medicine Center. Germanovich earned his bachelor’s degree in business administration from SUNYIT (SUNY Poly) in Marcy. He received an MBA in economic crime and fraud management from Utica College, and is a third-year law student at Western Michigan University’s Tampa Bay, Florida campus.